Last Updated: June 11, 2026
Welcome to ENQOR
ENQOR is a space where the ordinary moments of your life can shine.
A casual story from someone's day, a small personal taste, or even an imperfect experience can become comfort, an answer, or joy to someone else. We believe in the power of such conversations. But good conversations don't just happen on their own. Only when everyone can feel safe enough to open up does real honesty and genuine connection begin.
These Guidelines describe the culture and the promises we want to build together on ENQOR.
They translate the Terms of Service into simpler language and outline the standards that ENQOR considers important in real conversations. These Guidelines apply alongside the Terms of Service. In case of any conflict between the two documents, the Terms of Service shall prevail.
The Space We Want to Build Together
- A place where you meet people as people — Behind every profile, title, and interest is a person with feelings and dignity. We extend basic respect to everyone, even on the first meeting.
- A place where real stories matter more than crafted personas — You don't need to be impressive or perfect. Your experiences, tastes, missteps, and small everyday details — on ENQOR, the value of a conversation comes from being yourself.
- A place where connection is free and leaving is light — Not every conversation needs to click. If something feels off or doesn't fit, you can end the conversation without awkwardness. Healthy distance matters as much as good connection.
- A place where safety always comes first — Some things must be protected before fun. The other person's safety, privacy, consent, and dignity. ENQOR aims to be a space where anyone can come and stay without worry.
Conversations We Welcome
- Conversations that share daily lives, tastes, and interests freely
- Conversations that respect cultural, linguistic, and personal differences with curiosity
- Conversations that feel sincere even when imperfect (please feel free to use translation and subtitles!)
- Conversations that move at a pace and tone the other person can comfortably join
- Conversations that end naturally with small thanks like "I enjoyed our talk today"
- Conversations where an ordinary experience for one person becomes something special for another
Conduct That Is Not Allowed
The following conduct undermines the safe and healthy conversation culture that ENQOR strives to maintain. Depending on the seriousness, warnings, temporary use restrictions, or permanent use restrictions may apply. Some conduct may result in immediate permanent use restriction even on the first occurrence.
A. Conduct that breaks respect for others
- Profanity, denigration, mockery, or personal insults
- Discriminatory or hateful expressions based on appearance, body type, accent, nationality, race, religion, sexual orientation, disability, or similar grounds
- Threats, intimidation, or harassment
- Repeatedly raising topics, questions, or requests that the other person has clearly refused
B. Sexual or obscene conduct
- Transmission or requests for nudity or sexual acts
- Sexual remarks, jokes, suggestions, or harassing expressions the other person does not want
- Solicitation or requests for sexual encounters, conditional encounters, or paid encounters
C. All conduct involving minors (zero tolerance)
ENQOR does not allow registration or use by minors in order to maintain a safe space. The following conduct is not permitted under any circumstances. Upon discovery, immediate permanent use restriction and reporting/notification to relevant authorities may be carried out.
- Registering or using the Service while knowing oneself to be a minor
- Continuing conversations or making inappropriate requests when the other party is suspected to be a minor
- Requesting, transmitting, or sharing content containing a minor's body, image, or voice
D. Fraud, financial exploitation, and external solicitation
- Requests for money transfers or delivery of cash, financial information, cryptocurrency, gift vouchers, or similar
- Recommendations of investment, gambling, multi-level marketing, coins, or religious activities
- Requesting or disclosing external contact information such as SNS accounts, messenger IDs, email, or phone numbers
- Solicitation to external sites, apps, payment methods, or services
E. Privacy and personal information violations
- Persistently asking for, collecting, or sharing another Member's personal information such as real name, workplace, address, school, or SNS accounts
- Capturing, recording, storing, or distributing the video, audio, or subtitles of a conversation without the other Member's express consent
- Attempts to record the conversation through screen capture, external camera, or similar means
F. Forgery of identity or relationship
- Registering or using the Service by misappropriating another person's name, photo, identity, affiliation, or occupation
- Impersonating Company personnel, customer service, or government officials
- Intentionally falsifying age, gender, nationality, marital status, or similar information contrary to identity verification information
- Conduct intended to evade or circumvent use restriction measures
G. Interference with the system and operation
- Accessing the system through automated tools or abnormal access methods
- Interfering with Service operation by manipulating data or using abnormal methods
- Transmitting or posting materials containing malicious code, viruses, or harmful programs
- Changing, analyzing, or using the system or data in a manner not permitted by the Company
- Reverse engineering, circumvention, or analysis of the app's source code, communication packets, or encryption methods
- Abuse of the reporting system (false reports, retaliatory reports, group reports through multiple accounts)
- Improper acquisition, trade, or conversion-circumvention of Claps, Stars, or Trophies
H. Other conduct that is socially or legally unacceptable
- Encouragement or glorification of self-harm or suicide
- Transmission of violent, cruel, or hateful content
- Promotion or solicitation of drugs, firearms, illegal trade, terrorism, or extremism
- Any other conduct in violation of relevant laws
Talking Safely
ENQOR provides the following features so Members can feel more secure in their conversations:
- End Conversation: You can end a conversation at any moment without burden.
- Report: You can report immediately from the conversation end screen or the profile screen.
- Block: You can hide a specific Member from the lounge, search, and profile, and prevent connections to each other.
- Contact Block: You can prevent connection to anyone saved in your device contacts.
- Do Not Disturb Mode: You can set the app to not receive conversation requests when you don't want them.
We also recommend safety practices that Members can follow themselves:
- Avoid sharing personal information such as your real name, home address, workplace name, or SNS IDs whenever possible.
- If you receive any request for money, financial information, account numbers, or photos of ID, end the conversation immediately and report it.
- The Company does not guarantee the identity of the other party or the truthfulness of their statements. Trust your own judgment first.
- Moving the conversation to external messengers or SNS happens outside ENQOR's safety measures — please keep that in mind.
When a Report Comes In
The Company reviews each report by considering the reporter's statement, the conversation's metadata, attached materials, and other relevant information together. When a violation is confirmed, depending on the seriousness, the following measures may apply:
- Yellow Card (warning and partial feature restriction) — The Company informs the Member of the violation and may restrict features such as matching, conversation, or feed for a certain period.
- Red Card (permanent use restriction) — The account is permanently suspended, and re-registration may be restricted in accordance with Company policy. Any Claps, Stars, or Trophies held may be extinguished without refund or compensation.
The following serious violations may result in immediate permanent use restriction without prior warning:
- Inappropriate conduct directed at minors
- Content in violation of laws protecting children and adolescents
- Clear fraud, threats, or threats to body or life
- Unauthorized recording, capturing, or external distribution of conversations
- Re-registration after use restriction
- Other serious violations of these Guidelines or relevant laws
To prevent abuse of the Service, the Company may not disclose all detailed operational standards.
When You Need Help
If you or someone you are speaking with appears to be facing self-harm, suicidal thoughts, or a serious mental health crisis, please do not hesitate to seek help from professional organizations.
- Suicide Prevention Counseling — 1393 (24 hours)
- Mental Health Crisis Counseling — 1577-0199 (24 hours)
- Youth Cyber Counseling Center — 1388
- Women's Emergency Hotline — 1366
ENQOR connects people, but in moments of crisis, professional counseling organizations can offer the strongest support.
If You Disagree
A Member who disagrees with a measure taken may file an objection with the Company within 7 days from the date of receiving the notice.
- Email: help@enqor.com
- The Company will reply with the result of its review within a reasonable period after the objection is received.
What We Promise Members
- Reports are protected. The identity of the reporter and the reported party shall never be disclosed to one another.
- The same standards apply to all Members. Activity volume or payment level is not a defense against violations.
ENQOR is a Service built together with our Members. If there is anything these Guidelines do not adequately cover, please share your thoughts with us at help@enqor.com at any time.
Notice: This English version is provided for reference only. The Korean version of these Community Guidelines is the official and legally binding version. In the event of any conflict or inconsistency between the Korean and English versions, the Korean version shall prevail.